Lumi Outdoor 3-Seater Sofa, Rope Design, Wood & Cushion

Shipping Policy

• Shipping Time: In-Stock Items: Standard shipping takes 5-7 business days from the date of shipment.
  LTL (Less-Than-Truckload) Shipments: For items requiring truck delivery, an additional few business days will be needed for carrier pickup and scheduling, with the overall transit time following the carrier’s standard LTL delivery timeline.
  Pre-Order Items: Shipping timelines vary by product and are subject to the details listed on the specific product page; please refer to the product description for the most accurate estimated shipping and delivery dates.
• Shipping Areas: We ship to all contiguous U.S. states. No shipping to Alaska, Hawaii, or international addresses.
• Tracking: A confirmation email with a tracking number is sent once your order is shipped.

Returns Policy

• Return Window: Returns are accepted within 30 days of delivery.
• Return Process: Contact us with your order number and reason for return. We will provide return authorization and instructions.
• Refunds: Once we receive and inspect the returned item, a refund will be issued to your original payment method within 7-10 business days.

For questions or concerns, contact customer service at contact us.